With every new encounter, online or off, you will be evaluated and yet another person’s first impression of you is formed. These first impressions can be nearly impossible to reverse or undo, therefore making a positive first impression is essential in building relationships... Whether the interaction is over the phone, in-person, or online, the initial impression can set the tone for the entire experience.
Are you looking your BEST ?
Via Jason LaVanture (www.BlueLaVaMedia.com):
Ok, so you are out shopping for insurance for that nice shiny new Ferrari you just bought yourself off that sweet deal from last month (ok... this is a dramatization) and you want to make sure that your investment is in the right hands. You have a choice of two insurance agents in town (it's a small town...What can I say?)
Insurance agent A: You walk in the office and almost scare the poor guy out of the nap he was taking. He moves his feet off the desk, shuffles papers around and sets to writing an insurance proposal. You notice, while he's fumbling with numbers, that his favorite pair of college tennis shoes is peering out from under the front of his desk adorned by frayed fragments of his dirty jeans and it seems that the last time his team baseball shirt saw a washer machine; he was walking past it at the home depot. As he finishes the insurance proposal, he knocks over what's left of his morning coffee, wipes the stains off the document with his hand, wipes his hand on his pants and then gives you the documents for your review. He then excuses himself, muttering something unintelligible as he walks out of the office and says he will be right back.
Insurance agent B: You start to walk into his office and are immediately greeted by a clean cut gentleman wearing a crisp white shirt, blue tie and black Dockers. His black dress shoes look like he spends the majority of his day obsessed with shining them, but from the looks of the neatly hung pictures of current clients & testimonials, you are quite sure he spends his days dedicated to his clients. He invites you to take a seat, asks you a few questions and quickly prints out a professionally prepared document. He then asks you if you would like something to drink and offers to go over your options with you.
Now... take a quick look at your profile picture and see what first impression you are giving to potential clients that are reading your blogs. Are you agent A or B? Does it look like you were fumbling with your phone when the flash suddenly went off? Kids did a drive-by ‘shooting' while you were working in the yard? (Camera shooting that is) You set the camera to delay on the kitchen table and missed the top of your head?
I have actually seen all of the pics that I mention above on profiles here in active rain, and wondered... what are they thinking? Isn't the purpose of a blog to attract more clients? Who in their right mind would entrust their biggest investment to agent A? ... I mean do you really want to project the image of agent A to potential leads?
- RTV Marketing & Team RTV
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